Contact Us

Mumbai

Unit 1201-1205, B Wing,
12th Floor, Kanakia Wallstreet,
Andheri East,
Mumbai - 40005

Phone

COMPLAINT REDRESSAL ESCALATION MATRIX

*We are experiencing heavy traffic on our customer care numbers. If we are unable to answer your call, please email us at connect@incredmoney.com. We will respond within 2 working days.

Escalation LevelDetails ofContact PersonAddressContact NoEmail idWorking Hours
Level 1Customer ExperienceEsther Roji/Madhuri MondkarUnit 1201-1205, B Wing, 12th Floor,
Kanakia Wallstreet,Andheri East,
Mumbai - 40005
8928250817
8591871028
7738351453
7738352573
connect@incredmoney.comAll Trading Days
09.00 am to 05.00 pm
Level 2Head of Customer ExperiencePriyansh SaxenaUnit 1201-1205, B Wing, 12th Floor,
Kanakia Wallstreet,Andheri East,
Mumbai - 40005
9137118088
priyansh.saxena@incredmoney.comAll Trading Days
09.00 am to 05.00 pm
Level 3Business HeadVijay KuppaUnit 1201-1205, B Wing, 12th Floor,
Kanakia Wallstreet,Andheri East,
Mumbai - 40005
9819492358
vijay.kuppa@incredmoney.comAll Trading Days
09.00 am to 05.00 pm